Do Business Well

i. Each team member should have a clear, updated job description with well- defined accountabilities and levels of authorisation. However, don’t create rigid reporting systems that will stifle creativity. Promote a culture of participation, innovation and sharing.

ii. Team members should be encouraged to take ownership of their business unit, section or area. They must be encouraged to take total responsibility. In return, you must treat them as partners. Ask them for their input and advice. Consult with them on changes. Involve them as deeply as possible in all aspects of the business.

iii. It has been said that human beings can never get enough recognition. We all hunger for praise, compliments and being somebody special. So honour, respect and stroke those team members who earn it. And do it with sincerity and integrity. Go out of your way to catch people doing something right. Celebrate outstanding achievements. Continue Reading »

3 Comments »

Your new assignment may sound like a “mission impossible”:

• You’ve been chosen to direct an important new company project, which involves putting together a group comprised of both new and experienced employees.
• You’re the manager who has been brought in after a takeover and asked to shape up a department.
• You’ve survived a merger or reorganization, but your new job— streamlining the department you’ve been managing—may prove to be an even bigger challenge.

Naturally, you’ll feel anxious about building a new staff or department. To proceed with fewer problems, keep your mission in mind and follow these three steps: Continue Reading »

6 Comments »