April 26th 2008
Love your customers as they have never been loved before! Part 1
Take theirbreath away! Amaze them! Delight them!Over and over again.
“A great lover is not someone who has a different partner every night. A great lover is someone who makes the same partner feel like a different partner every night”
Daphne du Maurier
Think back over the last three months and remember a time when a company really exceeded your service expectations. So what do you think? Is this a problem?
Not if you’re a true blue entrepreneur. It’s a massive opportunity! In fact, it’s probably the biggest reason why you’re going to succeed, right? You’re going to introduce a level of service unprecedented in your industry, right? You’re going to amaze, astound and delight your customers, right? We hope your answer is yes! yes! yes! Because great service alone may be enough to give you the competitive edge. All you have to do is to set yourself apart from the herd and lift your service standards well above the norm. Continue Reading »
