Do Business Well

Have you ever postponed a pressing written communication — a letter, memo or report — until the very last moment? I have. Talk, which comes so effortlessly, is so much harder to commit to paper.

Even writing the briefest thank-you note is often a painful and time- consuming process. The result is that you keep postponing the arduous task.

Yet written communication, together with interpersonal and public communication, is an essential part of organisational life. Writing a report at the end of a project, drawing up a proposal tendering goods or services or writing an appraisal of a colleague’s work may be your most important task today. Continue Reading »

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‘It’s fun being in the same decade as you.’

Think back over the past month. Did anyone do anything for you that was kind, helpful or considerate that you now feel was worthy of a thank-you note — but you didn’t send one? Could writing a note now come more easily, realising that it makes you virtually unique in this marketplace? For the cost of a card and a postage stamp you become memorable. And I mean a postage stamp, not a swift pass through the franking machine.

Mark the envelope ‘personal’, address it as neatly as you can, put a proper stamp on it, and it will slip straight through to the recipient’s desk. Your card will give pleasure that day and you will be remembered for sending it. Continue Reading »

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