Do Business Well

Evaluate Professional Email Marketing Services Capabilities

Does your provider or product vendor have a professional services group or does it rely on your internal IT group or outside system integration services to install its product or integrate its technology platform? The quality of professional services groups varies widely and the vendor’s own team is often not the one best suited to implement your email marketing solution. When evaluating professional services organizations, look for the following:

• An emphasis placed on professional services by the vendor (as opposed to your sudden realization that you need help implementing the vendor’s solution).
• Depth and breadth of services offered.
• Detailed domain experience that maps to the problem your are attempting to solve and products or technology you have chosen.

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5. Building a solid foundation: infrastructure required to manage your business

Just as you need a solid foundation for a building, so you need theright infrastructure for your business. This needs to be addressed ahead of time. Seriously, many businesses fail because they become too successful. Their infrastructure can’t cope with their growth and so their business literally falls apart. Don’t make that mistake. Clearly define what infrastructure will be required to run your business, both in the short and long-term. Let’s look at the different components of your business infrastructure:

• Premises: What is the physical capacity your business will require? What will be the optimal location for you in terms of closeness to your customers, major roads and the location of the competition.

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