Do Business Well

The regular use of training meetings for your enthusiastic networkers encourages interaction, fun and laughter as well as team spirit, and their collective successes are a spur to increased effort.

Before the meeting

Arrive 30 minutes early if the meeting is not held at your home and really try to get to know your downliners. Greet everyone as they arrive. Use their first names and work at making them feel good about themselves. Ask questions about them and their families, the kind of work they do, whether they live in the area, their wants and needs and listen carefully to their answers. Show that you really do listen.

For example, suppose you were to hold a meeting on self-motivation. You might say: ‘You know, Joan gave me a brilliant idea when we were chatting just before the meeting. She keeps a photograph of her dream car pasted on the inside cover of her invoice book. Every time she writes out an invoice she reminds herself, “That’s the car I want.” I think that’s a great idea, don’t you?’

By giving praise in front of the team, you build loyalty, enthusiasm and you give recognition that what they say counts.

At your training session work on participation. Don’t tell your distributors what to do all the time. Boring! Give them a challenge. For example, if you have a group of 10 people, divide them up into two teams of five and have a product knowledge quiz. You can be the scoremaster. Let some of the questions be tough but make most of them easy. Let them do roleplays in which one distributor acts as a customer and another as the sales person. Devise a checklist of what they should do. And let them all try to help each other improve.

The content of the meeting

The best training meetings have direction and purpose. That means you require an agenda. Here is one that works:

Sales review Review the sales for the previous week. Give praise for any outstanding efforts. Ask each net- worker how much business she plans to generate this week. Get individual commitment to a target figure. Discuss action plans to start the sales coming in. Focus on what has to be done.

The head-office newsletter Briefly discuss the newsletter. Make sure everyone is aware of what is going on in the company, such as promotions, sales launches, countrywide rallies, new product lines, new brochures, incentives and brochures. When things happen, people feel the vibes. Get enthusiastic and excited about the support you are receiving.

Product knowledge Take two or three of the lines in the range and hold a product knowledge session. What does the product do for the customer? What are the product features, advantages and benefits? Tip: try to get one of your downliners to make the presentation; you’ll find they really learn about the product well. However, tell them in advance so that they have time to prepare.

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